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YOUGLO SUPPORT

frequently asked questions

Need help? Find answers about YOUGLO products, application, removal, wear time, shipping and returns below. Still stuck? Email us at hello@youglo.in.

General

YOUGLO is an Indian DIY beauty brand designed for people who want high-impact beauty without high-maintenance routines.

Our products include OG Daily Gel Nail Wraps, Soooper Doooper No-Bake Gel Nail Wraps, JellyPop nail stickers and embellishments, and Glitter Freckles.

Yes. Our products are designed for easy at-home application without professional tools or salon appointments.

Each product has its own application method, so we recommend following the instructions included with your product for the best results.

You can shop the full YOUGLO range directly on youglo.in.

Selected YOUGLO products may also be available through our retail and marketplace partners.

Email us at hello@youglo.in and our team will be happy to help.

Nail Wraps

YOUGLO Nail Wraps are peel-and-stick nail products that give you a finished manicure without painting your nails or waiting for nail polish to dry.

Simply choose your size, peel, apply, press and file away the excess.

YOUGLO currently has two main nail wrap ranges:

  • OG Daily Gel Nail Wraps — thin, lightweight and flexible.
  • Soooper Doooper No-Bake Gel Nail Wraps — thicker, glossier and designed to give a more dimensional gel-manicure look.

This is the biggest difference between our two nail wrap ranges:

OG Daily Gel Nail Wraps

OG wraps are our thinner and more flexible nail wraps, designed for an easy everyday manicure that feels lightweight on the nails.

Best for:

  • Everyday wear
  • People who like changing their nails frequently
  • A thinner, more natural feel
  • Quick nail art without polish

Typical wear time: around 7–10 days

Soooper Doooper No-Bake Gel Nail Wraps

Soooper Doooper wraps are thicker and more dimensional, designed to give you the glossy, fuller look of a gel manicure without needing a UV or LED lamp.

Best for:

  • A thicker gel-like finish
  • Longer-lasting manicures
  • People who want the look of salon gels at home
  • Anyone who does not want to cure their nails under a lamp

Wear time: up to 3–4 weeks, depending on application, nail type and lifestyle.

In simple terms: OG = thin, flexible and everyday. Soooper Doooper = thicker, glossier and longer-lasting.

No. OG Daily Gel Nail Wraps do not require UV or LED curing. Simply peel, stick and file.

No. Soooper Doooper is our No-Bake Gel range, which means you get a thicker gel-style finish without having to cure the wraps under a UV or LED lamp.

No. Soooper Doooper does not require curing after application.

Unlike semi-cured gel nail strips that need a UV or LED lamp to harden, Soooper Doooper is designed to be worn without an additional curing step.

OG Daily Gel Nail Wraps typically last around 7–10 days.

Wear time can vary depending on your nail type, application and everyday activities. Proper nail preparation can help your manicure last longer.

Soooper Doooper can last up to 3–4 weeks with good application and care.

Actual wear time will vary depending on your natural nails, lifestyle and how the wraps are applied. You can remove them earlier whenever you're ready for a new manicure.

For both OG and Soooper Doooper:

  1. Start with clean and completely dry nails.
  2. Push back your cuticles if required.
  3. Choose the strip closest to the width of your nail.
  4. Remove the protective layer if your product has one.
  5. Peel the wrap from the sheet.
  6. Position it slightly above your cuticle.
  7. Press firmly from the centre towards the edges.
  8. Fold the excess over the tip of your nail.
  9. File the excess away using downward strokes.
  10. Repeat on the remaining nails.

For best results, avoid prolonged contact with water immediately after application.

Proper preparation makes a big difference. Before applying:

  • Remove any existing nail polish.
  • Make sure your nails are completely clean and dry.
  • Avoid hand cream, cuticle oil or other oily products immediately before application.
  • Push back excess cuticle if needed.
  • Make sure the wrap sticks only to your nail and not your surrounding skin.

We recommend applying them before using oils or moisturisers.

Oil or cream on the nail plate can interfere with the adhesive and cause the wrap to lift sooner.

Yes. Both OG and Soooper Doooper work on short nails. You simply choose the strip that best fits your nail and file away the excess according to your natural nail shape.

Yes. As long as the selected strip covers the length and width of your natural nail, you can use YOUGLO wraps on longer nails too.

Yes. They work on most natural nail shapes including square, round, oval, squoval and almond nails.

Choose a strip that is equal to or slightly narrower than your nail. Avoid letting the wrap sit on your cuticle or surrounding skin because this can cause lifting.

You can also carefully trim a strip before application if needed.

Common reasons include:

  • Oil or moisturiser on the nail before application
  • Applying the wrap over the cuticle or skin
  • Choosing a strip that is too wide
  • Not pressing the edges down properly
  • Exposure to water immediately after application
  • Incorrect filing
  • Naturally oily nails

Starting with completely clean, dry nails usually gives the best result.

Once properly applied, YOUGLO Nail Wraps can handle normal activities such as handwashing and showering.

We recommend avoiding prolonged contact with water for at least one hour immediately after application so the adhesive has time to settle.

Frequent swimming, soaking or repeated exposure to very hot water may reduce wear time.

Yes, but ideally not immediately. Give your manicure at least one hour before showering, swimming or doing activities that keep your hands submerged in water.

Yes, although it is not necessary. A clear compatible top coat can add extra gloss and may help protect your manicure.

We recommend allowing your wraps to settle before applying a top coat rather than applying it immediately.

No. Once a wrap has been applied and worn, it is designed for single use and cannot be reapplied.

Gently lift one edge of the wrap. Apply cuticle oil or another suitable nail oil around the edge and slowly work it underneath the wrap.

Peel the wrap away gradually rather than pulling it off aggressively. Warm water can also help loosen the adhesive.

Lift an edge gently and use cuticle oil or nail oil to help loosen the adhesive underneath. Slowly peel the wrap away from the nail.

Do not aggressively rip or scrape the product off, especially if it is still firmly adhered.

Proper application and, especially, proper removal are important. Avoid ripping or forcefully scraping wraps from your nails because aggressive removal can damage the surface of the natural nail.

If your nails are already damaged, irritated or affected by a nail condition, we recommend waiting until they have recovered before applying cosmetic nail products.

If you have previously experienced reactions to nail polish, gel products or adhesives, we recommend testing one wrap on a single nail before applying a complete manicure.

Discontinue use if you experience redness, itching, swelling, pain or irritation. If you have an existing nail or skin condition, check with a qualified medical professional before using cosmetic nail products.

Each Soooper Doooper set contains 22 nail strips in multiple sizes, allowing you to choose the closest fit for each nail.

Yes. Store unused strips back inside their original packaging in a cool, dry place away from heat and direct sunlight. Try not to touch the adhesive unnecessarily.

Soooper Doooper No-Bake Gel Nail Wraps are intended for users aged 16+. They are cosmetic nail products for teens and adults and are not designed to be used as children's toys or activity kits.

Glitter Freckles

YOUGLO Glitter Freckles are temporary glitter face patches designed to create a scattered freckle effect across the nose and cheeks.

They're perfect for festivals, concerts, parties, weddings, holidays or whenever your makeup needs a little extra sparkle.

Start with clean, dry skin. Position the patch over the area where you want your freckles, usually across the nose and upper cheeks.

Apply the patch according to the instructions included with your Glitter Freckles. For best results, avoid heavy oils or creams directly underneath the area before application.

We recommend completing most of your skincare and base makeup first. Avoid applying very oily skincare or wet makeup products directly underneath the area where you want to place the freckles.

Apply the freckles once your base has settled.

YOUGLO Glitter Freckles can last approximately 24–72 hours, depending on your skin type, skincare, makeup and daily activities.

They can handle normal everyday wear, but prolonged exposure to water, heavy sweating, rubbing or oil-based products may reduce wear time.

You can, although prolonged exposure to water or rubbing the area may reduce how long they last. Avoid scrubbing the freckles directly while washing your face.

You can wear makeup with them, but we recommend applying most of your base makeup before applying the freckles. Avoid heavily rubbing products over the freckles once they have been applied.

Use your normal makeup removal routine. An oil-based cleanser or makeup remover can help loosen the product.

Remove gently and avoid aggressively rubbing or scratching your skin.

No. Each Glitter Freckles application is designed for single use.

Honestly? Wherever you want. They're especially fun for:

  • Concerts
  • Festivals
  • Weddings and sangeets
  • Parties
  • Holidays
  • Birthdays
  • Girls' nights
  • Events
  • Or just because your makeup felt a little too sensible that day

Jellypop

JellyPop is YOUGLO's collection of nail stickers, nail art and dimensional nail embellishments.

They're designed to help you create detailed nail art without needing to hand-paint designs.

  1. Complete your base manicure first.
  2. Make sure the nail surface is clean and dry.
  3. Carefully peel your chosen JellyPop design from the sheet.
  4. Position it where you want it on the nail.
  5. Press firmly into place.

You can use a compatible clear top coat afterwards if you would like additional hold.

Yes — it's one of our favourite combinations. Apply your Soooper Doooper manicure first and then add JellyPop stickers or embellishments on top.

You can keep it minimal with one accent nail or layer different designs for a maximalist manicure.

Yes. Apply your OG Nail Wraps first and then customise your manicure with JellyPop.

Yes. JellyPop can be applied directly to clean, dry natural nails. Wear time may vary compared with using it over a manicure.

Yes. Make sure the nail polish is completely dry before applying JellyPop. Press the sticker firmly into place and finish with a compatible top coat if you want additional hold.

Wear time depends on how the JellyPop is applied, where it sits on the nail and how much your hands are exposed to water and everyday wear.

Applying it to a clean surface and sealing it appropriately can help extend wear.

JellyPop can handle normal everyday contact with water once properly applied. Frequent soaking, swimming or friction may reduce wear time, especially with more dimensional embellishments.

Gently lift the sticker or embellishment from the edge. If it is firmly adhered, use cuticle oil or nail oil around the edges to help loosen it rather than pulling aggressively.

If JellyPop has been applied over a nail wrap, you can usually remove it along with the manicure.

No. JellyPop stickers and embellishments are intended for single-use application.

Absolutely. That's kind of the point. Mix rhinestones, stickers, charms and different designs to create your own manicure.

Minimalist or full chaos — both are approved.

Shipping & Returns

Orders are generally delivered within 3–5 business days after dispatch, depending on your location.

Delivery timelines may vary for remote locations, during sales, holidays or due to courier delays.

Once your order has been shipped, you will receive tracking details through the contact information provided with your order. Use the tracking link to follow your shipment.

Courier tracking can occasionally take some time to update after dispatch.

If there has been no movement for an extended period, email us at hello@youglo.in with your order number and we'll help check it for you.

Contact us at hello@youglo.in as soon as possible with your order number and the correct address.

If the order has not yet been dispatched, we will try to update it. Once an order has been handed over to the courier, address changes may not always be possible.

Because our products are personal-use beauty products, returns may not always be possible once the product has been opened or used.

However, if something isn't right with your order or you're unhappy with your product, email hello@youglo.in and we'll review the issue.

Depending on the situation, we may offer an appropriate replacement or refund in accordance with our current return and refund policy.

Email hello@youglo.in with:

  • Your order number
  • A photograph of the product received
  • A short description of the issue

We'll help sort it out.

Email us at hello@youglo.in with your order number and clear photographs of the damaged product and packaging. Our team will review the issue and assist you with the appropriate resolution.

Please email hello@youglo.in with your order number, photographs where relevant and a short explanation of what happened.

The more information you give us, the easier it is for our team to understand the issue and help you.

Email us at hello@youglo.in. Please include your order number wherever relevant so our team can assist you faster.